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I've lost my Russia e-Visa - What should I do?

Losing your e-Visa for Russia can be a stressful situation, but there are ways of dealing with it. Here are the steps to follow and best practices for dealing with the situation.

Understanding the importance of e-Visa

The Russian e-Visa is a crucial electronic document for entering Russia. It is linked to your passport and contains essential information about your stay.

Immediate action in the event of loss

Check your e-mails

The first thing to do is check your e-mail. The e-Visa was sent to you electronically when it was approved. Look for this e-mail and reprint the document if possible.

Contact the department with which you made your request

If you cannot find the e-mail, contact the service you used to apply for your Russian e-Visa immediately. They will be able to help you retrieve a copy of your e-Visa.

Recovery procedure

Necessary information

To collect your e-Visa, you will need to provide :

  • Your full name as it appears on your passport
  • Your passport number
  • Date of birth
  • Your planned travel dates

Precautions to be taken

Digital backup

To avoid this type of situation in the future, we recommend :

  • Save a digital copy of your e-Visa on your phone
  • Send a copy to your personal e-mail address
  • Store a copy in a secure cloud service

Printed copies

Always keep a printed copy of your e-Visa with your passport and another in your luggage.

Comparison table: Options in the event of loss of e-Visa

Option Deadline Cost Probability of success
Searching e-mails Immediate Free High
Contact e-Visa service 1-3 days Potentially free Medium to high
New e-Visa application 4-5 days Cost of a new visa High, but risk of double visa

Additional considerations

Entering Russia

It is important to note that without a valid e-Visa, entry to Russia will be refused. The Quai d'Orsay has reported several cases of people being refused entry to Russia because of problems with e-Visa.

Preparing for your trip

To avoid any problems on arrival, make sure you have all the necessary documents, including your valid passport and e-Visa. The Russian authorities are particularly strict about entry formalities.